Large enterprises rely on many different transport service providers to keep their supply chains humming along. The task of finding the right forwarder with the best conditions for a given freight order is becoming more and more daunting, however—especially since the various providers have different rate structures and use contracts of widely varying form and content. The result is a process that is both time-consuming and highly error-prone. This is the challenge that Siemens faced as well. The company sends out some two million shipments a year and has service agreements with 100 freight forwarders who transport goods for Siemens and some 1,000 suppliers around the world.